Argo Payment Services expands its services through digital transformation projects

Leveraging customer experience ... offering money transfer services, bill payments and remittances across a large network of Argo spots.

THE NEED

Amidst intense competition, Argo Change identified the need to enrich offered services, increase service points and at the same time expand its customer base and number of transactions, but not through physical stores which would lead to excess cost increase. Its core purpose was to:

  • strengthen point-to-point money transfer services (within Greece and abroad)
  • offer bill payment and remittances services (in bank accounts)

.. in Argo Change stores and hundreds of agent spots (super markets, kiosks, retail stores) across Greece.

 

WHAT NATECH OFFERED

We worked closely with Argo Change to deliver a unified solution for the requested payment services. In specific: 

  • Through the web based highly customizable payment system

...Arco Change offers services and at the same time manages centrally its agents (adds/removes stores and services, adjusts commission rates).

  • Through the on-line payment platform

...agents perform transactions on behalf of their clients in a simple manner, through any device with internet access

  • Through the core banking system CSB1 & POSEIDON AML

...transactions are monitored for commercial & accounting reasons & audited for money laundering.

KEY POINTS

Argo Change, a well known payment institution established in 1996, offers banking services in hundreds of points, through Natech's web based payments & remittances system. At the same time, manages accounting and commercial transactions and complies with the AML rules.

Argo Payment Services expands its services through digital transformation projects

WHAT THEY SAID

We integrate new technologies to deliver the ideal payment system to our partners-agent spots. We evolve together with our agents, having Natech as our strategic partner!

Athanasios Zoidis IT Director, Argo Payment Services

SOLUTIONS USED

The following Natech solutions were used in this case.

CORE BANKING CSB2 CORE BANKING CSB2

CORE BANKING CSB2

New generation core banking - Blue Edition

POSEIDON AML POSEIDON AML

POSEIDON AML

Certified banking solution for the prevention of money laundering

SWIFT MESSAGES SWIFT MESSAGES

SWIFT MESSAGES

Bank-to-bank worldwide messaging system

REMITTANCES REMITTANCES

REMITTANCES

Cash-to-cash remittance system

GREEK PEP LIST GREEK PEP LIST

GREEK PEP LIST

Web platform of Politically Exposed Persons Database