Argo Payment Services expands its services through digital transformation projects
Leveraging customer experience ... offering money transfer services, bill payments and remittances across a large network of Argo spots.
THE NEED
Amidst intense competition, Argo Change identified the need to enrich offered services, increase service points and at the same time expand its customer base and number of transactions, but not through physical stores which would lead to excess cost increase. Its core purpose was to:
- strengthen point-to-point money transfer services (within Greece and abroad)
- offer bill payment and remittances services (in bank accounts)
.. in Argo Change stores and hundreds of agent spots (super markets, kiosks, retail stores) across Greece.
WHAT NATECH OFFERED
We worked closely with Argo Change to deliver a unified solution for the requested payment services. In specific:
- Through the web based highly customizable payment system
...Arco Change offers services and at the same time manages centrally its agents (adds/removes stores and services, adjusts commission rates).
- Through the on-line payment platform
...agents perform transactions on behalf of their clients in a simple manner, through any device with internet access
- Through the core banking system CSB1 & POSEIDON AML
...transactions are monitored for commercial & accounting reasons & audited for money laundering.
KEY POINTS
Argo Change, a well known payment institution established in 1996, offers banking services in hundreds of points, through Natech's web based payments & remittances system. At the same time, manages accounting and commercial transactions and complies with the AML rules.
WHAT THEY SAID
We integrate new technologies to deliver the ideal payment system to our partners-agent spots. We evolve together with our agents, having Natech as our strategic partner!
Athanasios Zoidis IT Director, Argo Payment ServicesSOLUTIONS USED
The following Natech solutions were used in this case.
